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Robotic process automation vendor UiPath is beefing up its RPA platform — and is partnering with security firm CrowdStrike to keep tabs on its robot workers.

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If there’s one takeaway from the constant drumbeat of cloud migration stories, it’s that moving to the cloud is one thing; being successful in the cloud is another.

20 IT certifications paying the highest premiums today

Certifications can boost your salary and make you more marketable to hiring companies. These 20 certs are rising in value, offering the biggest boosts right now, according to the latest report from Foote Partners.


ServiceNow, Celonis team up to power process automation

Early next year, a joint offering will mine processes to identify opportunities for optimization and provide the platform on which those processes can be automated.

Making the most of sentiment analysis

Thanks to machine learning, companies can now begin to put the ability to determine the emotional value of communication to work. Here’s how organizations can capitalize.

Podcast: CIO Leadership Live with Edward Wagoner, Digital CIO, JLL

Edward Wagoner, Digital CIO at JLL, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by and the CIO Executive Council. They will discuss the evolving digital/physical workplace, the new...

Mentorship: Tips for success

A mentoring relationship can be a very rewarding experience for everyone involved. IT leaders offer advice on how to get started and how to ensure your mentoring efforts pay off.

What is Kyndryl? IBM’s managed infrastructure services spin-off explained

IBM is focusing on hot technologies such as artificial intelligence and the cloud, and is cutting adrift legacy IT activities to operate as an independent company.

Exclusive survey: CIOs outline tech priorities for 2021-22

With 2020 spending largely dictated by pandemic response, CIOs are now investing with one eye on the future — and one eye on securing the present.

ITIL certification guide: Costs, requirements, levels, and paths

ITIL 4 is IT’s go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here’s everything you need to know about the latest ITIL certifications.


What is a chatbot? Simulating human conversation for service

Coupled with artificial intelligence, chatbots are seeing massive growth in use in an expanding array of domains, from customer service to employee interfaces.

Upskilling the hybrid IT workforce

The new hybrid workplace paradigm has IT leaders rethinking how they conduct skills and leadership training.

The top 10 IT outsourcing service providers

Accenture, TCS, and Cognizant remain atop an IT service provider market in a year of global upheaval and talent challenges, according to Everest Group’s 6th annual rankings.

CIO Think Tank: Data and analytics at scale

The world is awash in data. So in almost every enterprise, the question looms: How can we scale data analytics to deliver the greatest possible value?

5 questions with Dow’s Melanie Kalmar

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